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FAQ
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Refund
Yes, refunds are available within 7 days for unused and undamaged products.
Simply contact us on WhatsApp at +92 313 0164470 with your order details.
Refunds are processed within 2–3 business days after product inspection.
Delivery
Yes, delivery in Lahore and Gujranwala is free of cost for all orders.
Orders in Lahore arrive within 1 day and nationwide in 2–3 days.
Yes, once your order is shipped, we’ll share the tracking details via WhatsApp or email.
Shipping & Returns
Yes, we deliver to all cities across Pakistan.
If you receive a faulty item, contact us within 24 hours for exchange or return.
Sorry, customized orders are non-returnable and non-refundable.
Payment
We accept Cash on Delivery and online bank transfers.
Yes, COD is available for most cities in Pakistan.
Yes, you’ll get a 10% flat discount on all online orders and also get a free perfume tester of 5 ml.
